Terms & Conditions

Effective Date: January 22, 2024

1. Revision Policy

  • Revisions: Depending on your selected package, you are entitled to a specified number of revisions. Revisions must not deviate from the originally approved concepts. Revisions are completed on our queuing system, first come basis.

2. Refund Policy

  • General Refund Eligibility: Refunds are available under specific conditions:
    • If initial design concepts are not approved and no revisions have been requested.
    • If the project is cancelled by us for reasons not related to client’s breach or non-execution.
  • Refund Restrictions: Refunds will not be entertained if:
    • The client approves the initial design and subsequently requests revisions.
    • The client becomes unresponsive for more than 5 working days.
    • After final files have been delivered.

3. Design Ownership & Rights

  • Once the design is finalized, the client owns 100% of all rights to the design. The client may freely use the design as they see fit.
  • Materials generated during revisions, not leading to the final product, are not owned by the client.
  • Website domain is 100% owned by the client and can be transferred to client when/if requested. But may take 5-7 business days to initiate request.

4. Content Creation & Population

  • Patriot Web Solutions will populate the website with content and images upon client’s approval. The client is responsible for providing product details, business descriptions, images, product and services details.

5. Technical Support Policy

  • Technical support will be provided for web hosting and email setup as per the package details. Detailed training or installations are not covered.

6. Communication Policy

  • Official communications must occur through provided official email addresses. We are not liable for any miscommunication through unofficial channels.

7. Legal and Conflict Resolution

  • Any disputes will be handled in accordance with the laws of the state of Texas and resolved through the specified legal channels.
  • Indemnification: You agree to indemnify, defend, and hold harmless Patriot Web Solutions, its principals, agents, officers, directors, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

8. Changes to Terms and Conditions

  • Patriot Web Solutions reserves the right to modify these terms. Continued use of our services after such changes will constitute acceptance of the new terms.

For further details or to initiate a service request, please contact our customer support at support@patriotwebsolution.org

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